Not sure your Blinq Box is playing nicely? Don't take a chance and miss out on those rewards, tackle some troubleshooting tips to make sure you're still on track to earn.
Once setup is complete, it's pretty hands-off! Look for the green light on your webcam - that's your main indicator. As long as it has power, it'll keep doing its thing. Want to double-check? Just switch to your Blinq HDMI channel for a quick peek.
Head over to your personal dashboard and log in with your email. Here you'll find all your viewing stats and rewards info in one convenient spot!
Give your dashboard about 12-24 hours to catch up with your viewing - it likes to take its time. If after 24 hours you're still not seeing updates, try our reset steps below. Still nothing? Drop our team a line at theteam@blinqrewards.com.
Nope! Your Blinq Box handles that all by itself. Just use your TV as normal - the box will wake up when you turn on your TV and take a nap when you turn it off.
When things need a fresh start:
Unplug everything (yes, everything!)
Plug back in this order:
Blinq Box power cord to wall
HDMI cable to TV
Webcam to Blinq Box USB port
3. Position webcam on top of TV, pointing slightly down at your viewing area
4. Switch to your Blinq HDMI channel
5. Follow the setup prompts to reconnect to WiFi
If you need a quick fix, try using your Blinq remote: press the gear button (next to the white apps button), select device preferences, and hit restart. For the best results when troubleshooting, try both this method and the full reset method above - sometimes your Blinq Box just needs a little extra attention!
First, check that everything's still plugged in properly (we all trip over cords sometimes!). If the power's good but still no light, try the reset steps above. If that green light's still playing hide and seek, reach out to theteam@blinqrewards.com.
Your Blinq Box is pretty low maintenance, but here's what you need for the best experience and to keep those rewards coming:
Keep a stable internet connection (WiFi dropouts are no fun!)
Make sure your webcam can see you during sessions (it's not being nosy, promise!)
Complete at least one 30-minute session weekly (think of it as your TV date night)
Check those indicator lights on both box and webcam
If things seem off, a quick reset usually does the trick
Occasionally unplug your webcam and recalibrate in the Blinq app for best performance
Still having troubles? Our team's here to help! Contact us at theteam@blinqrewards.com
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